eWorld.UI - Matt Hawley

Ramblings of Matt

I'm Thinking McAfee has...

August 9, 2004 04:50 by matthaw

...crappy online support. Case in point, I updated my and my girlfriends machines to XP SP2, and afterwhich our not so legal McAfee 7 crashes constantly. Okay, okay, yes I know its wrong so I was actually going to go purchase McAfee VirusScan 8. I go to their site, see it and go, hmm, I wonder if McAfee 8 will work with XP SP2...I better check with customer service before plopping 60 bucks down for it.

So off I go to Customer Service...and since a picture paints a thousand words...

Err, you gotta be kidding me...okay, so off I go to Technical Support...

Now...I'm no computer programmer, oh wait I am, scratch that thought. So like, how the heck am I supposed to get:

  • My question answered from Customer Service?
  • My question answered from Technical Support?

Riddle me this, McAfee...maybe I'll go buy Norton, unless someone in the blogosphere can answer me this simple question, does McAfee VirusScan 8 work with Windows XP SP2?



Categories: General
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Comments

August 9. 2004 05:07

Jsut use AVG antivirus. It's free, it works well.

Can't confirm SP2 however.

Geoff Appleby

August 9. 2004 09:37

well, my (legal) McAfee 7.5.1 enterprise works (or at least gives every appearance of working) on SP2. SP2's Security Alerts tool also stopped complaining about no anti-virus software after i installed it, so i suspect 8 will work.

http://

August 9. 2004 09:39

woops, that would be 7.1.0

http://

August 9. 2004 09:41

http://www.avast.com">http://www.avast.com for Avast AV and it free for personal use and has supported SP2 since the first RC's and their support forums are quite good and responsive as well

Steven

August 9. 2004 11:08

DONT install AVG! its pretty crap. it gives you a false sense of working. i had it on my sisters machine and decided to roll out norton so all machines on my network would run norton. Norton on first scan found 200 viruses, a lot of which where active. luckly my sisters machine only has HTTP access and its though a proxy, but if it wasent my network would have been screwed. that being said, with AVG you pay for what you get...

Tiernan O'Toole

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